The Biggest Problems With Sending Money Online, And How You Can Fix Them

 THE BIGGEST PROBLEMS WITH SENDING MONEY ONLINE, AND HOW YOU CAN FIX THEM


Do you feel scared that your funds will get lost due to uninvited troubles of online money transfers?

Worry not! The safety of your funds depends on your choice of remittance-sending service. This guide explores a few common problems with online transfers and provides you with the safest alternative to minimise any risks. 


6 common problems with sending money online


  1. The “transaction cannot be completed” error.

This is one of the most common problems that users face when it comes to online money transfers. After going through the entire procedure of initiating the transfer, an error would say, “the transaction cannot be completed”. 

In such a situation, you should recheck the following things.

  • There are no issues with your account.

  • The name, address, and other information of the recipient are correct. 

  • Your name and address in the payment profile match the information on your card or bank file. 

  • The recipient does not have any issues with their account.

  • If all of the information provided is correct, then try to change your payment method. If this issue is still unresolved, try contacting customer support. 


  1. You are unable to send money.

This type of issue mainly has two reasons. Either there are problems in your account or the recipients.

  • Check for problems in your account. 

  • Make sure your identity is verified and that you are using an eligible form of payment. 

  • Make sure that you have enough balance in your account that you are trying to send. 

  • Make sure you lie within the sending limits, or else the transaction won’t be complete. 

  • Make sure that you and the recipient are using the same third party to receive or send 

  • Make sure that you completely understand the interface and have entered information in their respective boxes. 


  • Check for problems in the recipient’s account. 

There could be plenty of reasons why the recipient cannot receive money in their account. 

Get in contact with the recipient and ask them to check their account thoroughly to detect any issues. 

  • Make sure they have a signed-up account with the correct information. 

  • Make sure that they have provided you with the correct account number. 

  • Money cannot be received. 

  • Make sure that the recipient has the updated version of the third-party app that you are using. 

  • Make sure that the sender resides in the region where your third-party money transfer service operates. 


  1. Unable to transfer money

If you are unable to transfer out money, then the problem could be lying in the following. 

  • Make sure that you add money with an eligible account. 

  • Make sure that you have not reached your limits. 

  • Your billing information should be matching to your payment profile. 

  • Your payment method should be matching the offered payment methods. 


  1. Unable to add money 

If you are unable to add money to your account, then you should verify your identity first. Check the limits, as most apps do not let you add funds lower than a certain limit. 


  1. Transactions are pending or delayed.

There are many reasons why your transaction is delayed. Mostly the reason is that the transaction is under review. Some reviews can take up to 5 business days to complete the transfer. Other reasons could be bank holidays or differences in time zones. For faster service, it is recommended to use a debit card instead of a bank account as a payment method. 


Which is the most reliable online money transfer service?

If you wish to send money to your loved ones seamlessly, it is recommended to switch to ACE Money Transfer. It is the leading remittance-sending service operating on a global network since 2002. It has millions of returning users worldwide due to the plethora of beneficial features it offers. 


ACE Money Transfer is the most affordable remittance-sending service

 The number one complaint of most expats, travellers, and international students is that global money transfer is expensive. You should do some research before selecting your third-party app to send remittances. ACE Money Transfer has the lowest transfer rates as compared to others. 

Another selling point of ACE is the market's competitive exchange rates. Unlike other firms, it does not offer static and low exchange rates. You can observe the market and buy your desired currency at a suitable rate. 


ACE Money Transfer is convenient and user-friendly

You can make transfers with ACE through the website or app. Both are very easy to understand and use. The interface is self-explanatory and guides you through the process. In case of any complexities, you can always contact the ever-so-helpful customer service of ACE. 


Issues can arise with any online money transfer service due to manual and technical faults. However, choosing the right service can minimise the chances of those issues. ACE Money Transfer is the most user-friendly and simple remittance service. Sign up on ACE for free to make unlimited international transactions without any trouble.


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